Testimonials

Randy D. Kay

April 18, 2013

Dear Royal Windows and Doors,

I’m writing to thank you for installing my new sliding glass door. Your installers arrived on time, installed the handsome door perfectly and cleaned immaculately. It certainly was a pleasure doing business with you.

Sincerely

Jane & Randy Kay

April 12, 2013

Dear George,

Yesterday Andreas and Demetris finished installing the new doors and windows on our back porch. It looks beautiful – even better than expected.

We want you to know how very pleased we are – not only with the quality of your product, but with the care, skill and professionalism of the two men who did the installation.

Yours truly,

Elaine Janson

Dear Solis,

Thank you so much for my windows – the tenant loves them, and I can’t wait to see them myself!

I am looking forward to doing the bungalow w/ you!

Best

Dorie

Dear Cesar,

It’s been two weeks since our windows were installed. We love them!!!! We have the best windows in Ronkonkoma. Our In line High Ranch truly stands out from all the rest. Your design ideas were wonderful. You were so helpful to us during the purchasing process... We shopped around before we came to Royal, and no one took the time that you took in discussing not only your products, but the vision that we had for our home. You made it seem doable. Your enthusiasm is contagious!

You took a bland home and made it amazing. The "Builder's Bay" in our living room and dining room were extended by ten inches. Since the windows are located on the second story of our home, it feels as though we are living in a tree house with glass walls. The view is just stunning. The architectural design is so fantastic that I am having a hard time deciding on window treatments, because Ken and I do not want to hide any of the beautiful hand tooled work done by Chris.. He dropped each window to assure that there was room to put moldings along the top of the window... I knew something was missing from my old windows and Chris very nicely told me in a word what it was: STYLE!!! You guys are a great team.

I asked you about extending my kitchen window and you advised us to put in an awning window instead with full moldings. For the first time in 25 years we are living in the home, I can actually reach my window and open it! The window style change gave the kitchen the look we wanted. The only problem is now I want to change the cabinets!!!!

The other rooms look great too, but the best window is our new Casement Bow window in the den. Our den is a long narrow room and I always disliked the windows along the back wall. We considered putting in doors, but we were not sure if that was what we wanted. You showed us the Casement Bow window on display in the showroom and we were sold! This was the first window placed in our home. The finishing work is just remarkable. The interior molding is breath taking..

Chris made the work look easy. He had to contend with a very tall house built on a hill. He helped remove fencing, moved wires and dealt with rainy days. We felt so comfortable having both of you in our home. His helper was also very good at his job. I have never had this type of experience before with work being done in our home.

The price for what we had done was very reasonable... and the outcome was worth every dime... I hope that you share this letter with the owners of Royal Window and give me an address where I can write them directly about our great experience. WE love the showroom, because you have real windows on real walls, and you can actually see how the finished product will look. Cesar, you redesigned our home and we will always be grateful for this expe1ience

We can't thank-you enough

Lorrie and Ken.

New Door Installation – 6/27/11. Miller Place NY

On June 27, 2011 the old sliding door was removed and a new door was installed. The old door was 105” wide. We wanted to keep the same opening so as to not lessen the effect of the view. It was considerably more expensive than a standard size door. The old door was 3 panels: 2 fixed side panels and a center slider. The new door is 2 panel-only one divider in the center. What a difference that made. It's like having the whole view come inside. What a pleasant, unexpected surprise.

Our Sales consultant was Cesar. From the beginning, he answered all our questions and kept telling us of both the pros and cons of our choices. This helped us to make the right decisions. He reassured us that he would look in on the installation. One of our main concerns was that there was a serious leak over the first floor sliding door which was directly below and identical to the old door. Several times the upper door was caulked all over but with no success. Cesar assured us that the leak would be stopped with the new installation.

Installation time. Chris and Raoul were the team. From the beginning, Chris gave us confidence with the answers to our questions. It was obvious that Chris was experienced and very competent. Raoul gave the same impression as his helper. Throughout the removal and installation, I had questions. Chris patiently and courtesy answered them. Towards the end of the removal, Cesar showed up. Both he and Chris discussed the installation and agreed. Cesar left as the installation started. The installation was completed. My questions and concerns as to why there was a leak and how to prevent it from happening were put to rest by Chris. Chris did very slight damage to the sheet rock and plastered wall on either side of the opening on the inside. An almost impossible task after I saw the work required to remove the old door. At the end, he ripped some trim pieces to be put on the inside, around the new door. He also had to remove a drapery rod above the door and reinstall it.

All in all excellent work!

As far as the leak goes, there have not been any rainstorms coming from a Northly direction off the Sound equal to the ones that produced the leak. However, I believe that there will not be any leaks.

We are so pleased with the effect the new door gives, that we now want to replace the door below it. Cesar will be here tomorrow, 7/11. We plan to put the house on the market next year and feel that the effect of the vastly improved view from inside the room is worth it. We have no reservations about the quality of the installation of Chris and Raoul. We have had several windows replaced and a wall opened up to install an 80" Picture window. The contractor had to come back twice to fix leaks. Wish that we knew of Royal then. We were recommended to you by Christopher Pirato of Glassland Inc. in Port Jefferson Station. One of the best recommendations we have had.

Please let both Chris and Raoul know about the email.

Thank you for a job well done and the future job to come.

Sincerely,

Winton Kurz

We just heard about Royal three months ago

Welkis, Karen
53 Heights Road
Ford Salonga, NY 11768

March 7, 2011

George & Solis Efthymiou
Royal Windows and Doors
1769 Fifth Avenue
Bay Shore, NY 11706

Dear George and Solis,

We are not easy customers. We have expectations and often we are disappointed. Promises are made and not fulfilled. Jobs are rushed, workmanship is shoddy, products are inferior. It has come to the point where we dread starting projects on the house.

Just when we were losing faith altogether, we found Royal. The patience and commitment you demonstrated in your effort to satisfy us, was unsurpassed. You could have offered empty words like everyone else, but instead delivered the goods as promised.

The doors are magnificent! They change the entire look of the house. Beautifully designed, meticulously crafted, solid and secure, they have transformed the entryway both inside and out. The color turned out just as we had hoped, and the hardware and moldings are stunning. The installation was flawless. Chris and Raul took their time and executed the job to perfection.

We can’t thank you enough. You conducted yourselves like true gentlemen form the beginning of the project to the end. It will be our pleasure to recommend Royal at every opportunity.

Sincerely

Karen Welkis

Mr. And Mrs. James Rodgers
57 Soundview Drive
Huntington Bay Hills
Huntington, NY I 1743-1462

February 24, 2011

Mr. Danny Wiener
Royal Windows and Doors
5074 Jericho Turnpike
Commack, NY I 1725

Dear Mr. Wiener,

Company and personal problems delayed the writing of this letter. In early December you completed the installation of our porch windows. We cannot believe the difference that this has made in our heating bills, our extended use of the porch and the unencumbered vista.

My husband is much better at visualizing drawings than I am. I need to see things and therefore, put my trust in your suggestions completely. I was not disappointed. You merged both James and my desires into a wonderfully finished product. We are both delighted with the outcome.

Your expertise in the measurements made the windows go in without a hitch. In addition, we must commend the professionalism of the installation team. This entire process was an exceptional experience, and we would highly recommend the Commack team of Royal Windows and Doors.

Very truly yours,

James and Irene Rodgers

Jan. 15, 2011

Dan,

I should have sent this some time ago but ……………..

From measurement to installation was 9 weeks, just as figured. Your opinion and assistance given (we needed both for good decision making) turned everything out better than planned. Front door Color coordinated perfectly with the newly finished Cedar Shakes, just as you predicted. There were praises and compliments all over the place as all who saw it, from the Halloween gang parents traveling with their kids to my own guests through the Christmas Holidays asking who/where did the job. I even left your sign out there for quite some time. The Keystone looks sharp too.

Chris and Raul did a great job with the installation, both of which knew what and how to do a perfect job. Chris didn't mind me watching him from time to time as I also asked questions. The problem you noticed when doing the measurements for the side door Chris also saw, and knowing his Trade well was able to install the side door perfectly square and so secure that it will probably outlast the house. After this, the Rear door was a piece of cake.

We are extremely satisfied with the whole project. The doors feel even more stronger than the ones on display. The quality can be easily felt.

Expect to see you soon for Shutters.

Regards, and many thanks.
Ed & Marion Mraz
Smithtown

P.S. A neighbor had her front door replaced by you.

Irene & Ed Minasian
33 Fairway Drive
Old Bethpage, NY 11804

January 6, 2011

Dear George,

We are loving our new front entry door, windows, and siding all around the house. It is indeed a blessing that we walked into your showroom that summer Sunday afternoon, after a long and arduous pursuit of the proper person to renovate our house and home. Actually, at the time we first met, we were strictly shopping for an entry door since we had tentatively planned to sign with a reputable, local contractor for our windows and siding. The extensive and full size display of doors and glass samples enabled us to see actual models rather than trying to envision them from photos in catalogs. Since a high end door was a significant purchase for us, we expected good value and excellence not only in appearance but in its manufacturing and engineering details for proper functionality and longevity. Your comprehensive and factual presentation and demonstrations provided the reasons we sought to select a Royal door over that of another well known, longstanding company.

Some weeks later, as we were exiting the showroom after signing the door contract, our attention casually shifted to the windows on display. The windows’ clean lines were appealing and just as due diligence, we cranked the casement windows and liked the solid feel of the unit and the mechanism. After you demonstrated the window operation and gave us an inside look into its construction, you offered us literature on the advantages of uPVC and energy specifications to examine at our leisure. We took time to re-evaluate and reconsider all our window options and ultimately chose Royal windows to replace our 48 year old aluminum sliders.

Then, we focused on the remaining exterior remodeling piece, namely that of siding. You showed us photos of your special wrapping and insulation taping techniques and use of high quality materials for vinyl siding installations. Needless to say we were impressed once again and decided to complete our remodeling trifecta by having Royal complete the siding with a “new installation” method for the windows. This provided a more streamlined look and more secure installation. All in all, during our three month relationship, we appreciated your intimate knowledge and pride in all your products and techniques and you made us feel that we were in a partnership on this project and that you had our best interests in mind. Thankfully we were never pressured into making hasty choices or selecting options beyond our budget allowance.

Your personal attention to detail and precision, and patient explanation of your product and processes won us over, to say nothing of your pleasing personality. The actual work was performed on time and as promised - there were no concerns on our part, and we remained worry-free. This was particularly important for us since we both work and maintaining a strict schedule and minimizing rework was critical. Chris and Andres were on the job promptly every day and created a new beautiful look to our home. Though Andres was always concentrating on his work, he was nevertheless accessible at all times, and willing to accommodate our every request.

We are so happy that we decided to enlarge the living room window - it is beautiful as well on the inside where Andres finished off the framing. The compliments on our new beautiful house have been many - it has certainly been a transformation. We almost do not recognize our own home.

Thank you for work well done! Thank you, George, also for spending time at our house during the work and ensuring everything was off to a good start and continued that way, and for keeping in constant touch throughout the renovation effort.

Best Regards,
Irene and Ed Minasian

Jenny and Eric Oberholzer

October, 19th 2010

Royal Windows

To Whom It may concern:

This is to certify that the service received from your company was excellent. l will recommend friends and family to use your products and services.

Thank you very much for a job well done.

Yours Sincerely,

Jenny and Eric Oberholzer

Danny Wiener
Royal Windows and Doors
5074 Jericho Turnpike
Commack, NY 11725
October 1, 2010

Dear Dan,

I am writing to let you know how pleased we are with the windows and sliding door installed in our home by Royal Windows & Doors. As you know I diligently researched more than ten other companies before I choose Royal. One of the main reasons we decided on Royal is because you manufacture your own products here on Long Island rather than outsourcing as most of your competitors choose to do. After you took the time to measure and survey the entire job, you sat down with me to explain the entire process in detail so there would be no surprises. There were none when the installation was complete.

Chris, the on-site project manager was professional in every aspect of the job. He was precise, thorough and detail oriented. He worked to ensure every window was properly installed and answered our questions throughout the process. Every day he and his assistant were meticulous by making sure the work locations were left cleaned and left the work site immaculate.

Every window and Den Door in our home was replaced with new construction Double insulated glass with Low E and Argon Gas windows and sliding door that exceeded the U.S. government specifications for the Federal Tax Energy Credit available through 2010.

My family and I are extremely happy with our new windows and sliding door. Royal Windows & Doors provided outstanding service throughout the process. The professionalism that you, Chris and his assistant displayed made this project a wonderful experience. We will gladly recommend Royal Windows & Doors to anyone looking to replace their aging windows & doors.

YOU CAN PAY MORE MONEY FOR OTHER WINDOW & DOOR REPLACEMENTS, BUT YOU WON'T GET BETTER PRODUCTS OR SERVICE FROM ANYONE ELSE!

Christopher & Janine Garner
Hauppauge, NY 11788

August 24, 2010

Dear Danny,

John and I would like to thank you for the excellent job you did on our new fire door, between our garage and family room. Once again as in the past, the quality of the product, as well as the installation exceeded our expectations. Considering the door was an unusual size, and needed to be customized, every aspect was executed to perfection.

Chris and Raul, the installers, were courteous and professional. They arrived on time and left the work area spotless.
It is wonderful to know that there are still companies, that take pride in their work and care about customer satisfaction. Anyone who questions the price of your product should know that “Royal Doors” are well worth the price paid.

We have dealt with other contractors that have left us less than satisfied and with aggravation and a poor install.

This is not the case with “Royal Doors”.
Our experience left us, satisfied and happy !
Once again, thank you and keep up the good work.

Sincerely,
Rosemary & John Zuckerman

August 18, 2010
To: Royal Windows and Doors

Dear Danny,

Bill and I are very pleased with our new windows and front door.
Andrea’s group did a beautiful job!
They were so professional, on time and clean. Thank you!

Sincerely
Peggy & Bill Theiss
East Setauket, NY

Mr. and Mrs. Francis Naruta
413 Second Street
East Northport, NY 11731
631-486-1951

Dear George,

We just wanted to take this opportunity to let you know how very happy and satisfied we are with both front door and patio door.

As promised the technicians, Chris and Raul showed up on schedule. There work was neat and clean. I watched how thoroughly they both worked. No mess to clean up after they left, and the job done well more than expected.

We will definitely purchase any windows/doors and recommend you highly to anyone in the future.

Once again, thank you.

Sincerely
The Naruta’s

Dear Danny,

This is a long overdue note of thanks for your speedy and professional design and installation of the Royal windows and door throughout our 3-season sunroom. We love the sliders you designed. From start to finish my husband and I were impressed by your design, vision, philosophy and attention to budgetary restrictions.

Danny, you were so easy to communicate with throughout the entire process, and your installation crew left our home and property looking better than expected. It was a pleasure doing business with you, and we hope to become repeat customers in the future.

Royal Windows and Doors Keep up the good work!

Sincerely,
Veronica and Pietro Gambino

Name: Gina Schillaci
Zip: 11768

Danny,

I want to take time out while Sophia is sleeping, to thank you and your team for an incredible job with our windows. We love the Bay window. Your advice was on target! It couldn’t have been done better!! Chris and his team were very neat and organized, throughout the installation of all the windows.

We are so grateful for you and your staff for all the hard work that they did to replace all our windows. Our sincere gratitude goes out to you for everything that you did for us. I want to start a fan club for Royal Windows.

Thank you for all your hard work and dedication to ensure that we have perfect windows!

Thank you! Thank you! Thank you!

Gina & Sal Schillaci

Subject: Thank you from 19 Monett Pl, Greenlawn NY

Hi Danny,

This is a long overdue thank you for your amazing work and service that you provided. Back in September, your professional, hardworking and courteous crew did an excellent job of installing our windows and for that we are very thankful. Everything looks great and we couldn't be happier. When you last saw us, my wife was pregnant, and we were proud to welcome our son Owen in October. If he could voice his opinion, he'd remark on the great job Royal did. Thank you so much again for working w/ us, it was a great experience!

Gerard Birmingham

Seneca Capital
590 Madison Avenue - 28th Flr
New York, NY 10022

June 29th, 2010

Mindy & Terry Spry
10 Marie Thomas Court
Farmingdale, NYI 1735

Danny Wiener
Royal Windows and Doors
5074 Jericho Tpke
Commack, NY 11725

Dear Danny,

We would like to take this opportunity to express our heartfelt thanks to you for your very active participation in our recent purchase of front entry door. We would like to pass on our sincere appreciation for your efforts before, during, and after the physical door installation.

We are surprised that the whole process with Royal Windows and Doors went so smoothly, and we are extremely pleased with the level of service you provided. The beautiful door that you have installed for us has completed the house. Your work ethics, dedication and personal manner made it a great pleasure to work with.

On both a professional and personal level, we really appreciated the time that you have spent with us. We certainly learned a lot on ideas regarding our future home improvements. Given the experience that we have had, we would recommend Royal Windows and Doors to anyone who is looking to have their windows and doors done.

Again, thanks so much for your warm heart and enthusiastic energy.

Very Sincerely,

Mindy & Terry Spry

June 26, 2010
Royal Windows & Doors
5074 Jericho Tpke
Commack, NY 11725

Just a brief letter to tell you how satisfied we are with our windows. The sales representative, Cesar Matos, explained exactly how the windows were to be installed and how the workers would remove our vertical blinds and set them up again.

The workers, Patrick and Michael, were very professional and neat. they did a terrific job. Before they left, they vacuumed the carpets and washed the windows. They made sure everything was clean and neat before they left.

I will surely recommend your company to anyone that is thinking of installing new windows.

Sincerely,
Mr. & Mrs. C. Mancini

Richard G. Oakley
4 Rochelle Lane
Fort Salonga, NY 11768

June 18, 2010

Daniel Wiener
Royal Windows and Doors.
5074 Jericho Turnpike
Commack, NY 11725

Dear Dan:

My wife Barbara and I could not be more pleased with the way the windows Royal installed came out. Your installers were prompt, courteous, and meticulous. It took two and a half days to replace the 22 original windows in our colonial, yet at the end of each day when I came home you would not be able to tell that someone had been working inside and outside our house. No garbage from the removal, no leftover pieces of vinyl from the installations, nothing.

I know we were a hard sell on the quality of your windows. Eventually you (and the windows) convinced us, but more importantly, the quality of your company's work, from manufacture to measurement to installation is outstanding. A great window installed poorly is still a lousy window. The pride you and all Royal's employees take in the whole process ensured that your great windows are still great when installed. You promised that the windows would all fit seamlessly and look beautiful, and you delivered. You promised that no one does a better job installing windows, and you proved it.

I would highly recommend Royal Windows and Doors to anyone considering purchasing windows, whether as replacements or as new construction.

Sincerely,
Richard G. Oakley